For all returns, customers will need to pay for shipping using the carrier of their choice. You must submit all return requests within 30 days of your package being delivered.

All items should be unworn and in the original condition including the tag. Any signs of wear or damage in any way will not qualify for a refund.

Please ship items to our warehouse using any prepaid and trackable return method.

JOOPITA Co.,

2142 62nd st, 2FL

Brooklyn, New York 11204

USA

Please include this form along with all your purchased items, in your return package.

Please mail back your items in their original condition to our warehouse in Brooklyn, fill in the key information on the form and drop off the package to an eligible shipping station.We will not be held liable for the loss of any returned item(s) during the transit back to us. We advise sending your goods back via a tracked service and retaining proof of postage until you receive your refund notification.

If you have received a defective or incorrect item, please contact our customer services love@shopjoopita.com.